SpiceJet Reviews

SpiceJet has an overall rating of 4.4 based on 25 reviews. Customer feedback on SpiceJet is mixed: SpiceJet reviewers highlight positive aspects like affordable fares, user-friendly website, good customer service, timely flights, which strongly appeal to budget travelers, business travelers, families, frequent flyers. However, SpiceJet is often criticized for its frequent delays, limited legroom, poor baggage handling, inconsistent communication.

4.4/5.0

25 reviews

5 Stars

14

4 Stars

5

3 Stars

4

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0

1 Star

0

All SpiceJet Reviews (25)
StephaniePatch_45
May 24, 2026
"Legroom was okay, but a little snug"
The flight itself was totally fine, no real complaints there. But the legroom? Yeah, I definitely noticed it. I kept thinking, okay, this is manageable for a short trip, but I would not want to sit like this for hours. It wasn’t awful, just a bit tight for me. If you’re taller, you might be shifting around and wishing for a little more space.
JosephLugo
May 16, 2026
"My SpiceJet flight time got changed, i was..."
My SpiceJet flight time got changed, i was a little worried at first because I don’t usually like last-minute changes. But they informed me properly through both SMS and email, and the message was clear enough for me to understand right away. I got the update early, so I could reschedule my cab without any stress. Even at the airport, I didn’t face any confusion. From my side, it was a smooth experience overall...
katherine_Vogelgesang05
May 05, 2026
"Really nice wheelchair help"
The staff helped my mom with the wheelchair and kept things calm. Made the airport part way less stressful.
Lurlene_hickernell92
May 01, 2026
"Booking was quick and easy"
I booked my ticket on the spicejet site and honestly... it was smoother than I expected. The payment went through without any trouble, and I got the confirmation fast. No issues from my side...
BATES
April 30, 2026
"Payment was fine"
I paid with my card and it all went through no problem. Got the ticket quick too, so yeah no complaints really.
veronica_Martin75
April 25, 2026
"Overall, I’d say the service has been pretty..."
Overall, I’d say the service has been dependable. It’s not perfect every single time, but to be fair, it does what I need most of the time without much hassle
KathleenKemp_66
April 22, 2026
"Good chai and snacks stood out to me"
I’ll be honest, I was mostly paying attention to the food and chai, and those were solid. The snacks tasted fresh, and the drinks came around quickly. I didn’t really focus much on anything else onboard, but what I did notice was good.
leo_Morago02
April 06, 2026
"Refund showed up faster than I thought"
The refund process was super easy. I was expecting it to take a while, but it came through quicker than expected. No hassle at all, which I really appreciated.
HeribertoScontras_91
April 02, 2026
"I flew with spicejet recently, the cabin..."
I flew with spicejet recently, the cabin crew were genuinely professional and kind the whole time. They welcomed everyone nicely, helped people with their bags, and somehow stayed calm even when a bunch of passengers were asking for things at the same time.
One crew member noticed I looked a little uncomfortable and asked if I wanted some water, it was a small gesture but I really appreciated it. The flight itself was normal, but the crew made it feel smooth and relaxed. I’d be happy to fly with them again.
AubreyMcclure_13
March 21, 2026
"Good value if you know what to expect"
I went with spicejet mostly because the fare was lower than the other options, it worked out fine. Reading between the lines, this isn’t the airline you pick for extras or anything fancy, but for the price, it did the job well. The flight left on time, the seat was decent enough, and check-in was straightforward. Overall, I felt like I got what I paid for, maybe even a little more.
pamela2002
March 19, 2026
"The baggage allowance seemed fine at first..."
The baggage allowance seemed fine at first, but once I looked into adding an extra bag, the fees were way higher than I expected. It kind of felt like that part wasn’t made very clear upfront, which was frustrating...
Jill_earls00
February 18, 2026
"I’d always heard that SpiceJet staff are..."
I’d always heard that SpiceJet staff are helpful, and this just proved it for me. The airport staff were really kind and got my check-in done quickly without any hassle. There wasn’t much confusion because they explained everything clearly. Overall, it was a smooth experience and kind of confirmed the good impression I already had.
Lenny_lawrence87
February 10, 2026
"Smooth check-in, no stupid hassle"
Checking in on spicejet.com was way easier than I expected. I just punched in my PNR, chose my seat, and had the boarding pass ready in a few minutes. No weird confusing crap or annoying extra steps.
I only had to double-check my name once because I’m paranoid like that, but the whole thing loaded fine on mobile too. Saved me from standing around at the airport like an idiot, so yeah, happy with it.
hello_rafael392
January 30, 2026
"Flight was right on time, surprisingly"
I had a good experience with SpiceJet this time, though I was a bit suspicious at first because I kept expecting some delay to pop up. But the flight actually left on time and even landed a few minutes early, which was a nice surprise. Check-in was normal, boarding didn’t drag on forever, and everything went smoother than I expected. I was mainly worried about punctuality, but they handled it well this time...
michael1980
January 26, 2026
"A surprisingly comfy flight"
In the end, it just made the whole flight feel a lot more comfortable. I flew with SpiceJet last week, the cabin was really clean. The seats were neat, there wasn’t any trash lying around, and even the tray table looked fine. It’s a small thing, but it definitely made a good impression.
VASQUEZ
January 23, 2026
"Easy boarding with no hassle"
Boarding was quick and smooth. The staff kept the line moving and even the little things, like keeping the queue organized, made the whole process feel stress-free.
Thomas_hanna76
January 22, 2026
"Pretty comfortable for a short SpiceJet flight"
I flew spicejet last week, and I wasn’t really expecting much from the seat, but it was actually better than I thought it would be. I’m not sure if I just got a decent spot, but I had enough room to sit normally without feeling too cramped.
The cushion felt alright too, not super soft or anything, but definitely not uncomfortable. My back didn’t bother me after landing, which I guess is always a good sign, and the legroom seemed okay for a short flight.

For a budget airline, I’d say the comfort was decent overall. I’d probably choose it again if the price and timing worked out...
TommyMccray
January 22, 2026
"No surprises with the fare"
I liked that the price breakdown was actually clear. It showed the taxes and fees upfront, so when I got to payment there wasn’t some random extra charge waiting for me. that made the whole booking feel a lot less stressful, and I really appreciated that.
richardrandall6067
January 08, 2026
"Pretty good app, I think"
I found the app easy to use for booking, at least for the most part. The payment page did take a little longer than I expected, though maybe that was just my connection or something. Overall, it was a fine experience for me.
John-dufresne
December 27, 2025
"Support took a while, it worked out"
Customer service got back to me later than I expected, they did end up helping me sort things out though.

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